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May 2002 

in this issue

·  PROMARK Chooses TelDig's Utility Suite for ticket management & disparch

·  On Target Locating Services implements TelDig's Utility Suite for locate ticket management & dispatch

 

Greetings!

We appreciate the time you take on this newsletter. Regardless of size, TelDig's technology can help you save money and improve operations. Respecting your specifics, we are not afraid of modifying our "off the shelf" products to suit our customer's business process, rather than try to make their process fit our software. Partly owned by a Gas Utility, TelDig understands the business and the concerns for a safe and stable product. TelDig covers the entire cycle with feedback: from the One Call Center to the locator in the field and back.

Built with standard components in the Windows® environment with the Oracle® database products, the TelDig® Series Software is paperless, entirely scalable and suitable for large or small data volumes. TelDig's unique features not only save time, money and resources but improve the work of One Call Centers, Utilities and Locators.

PROMARK Chooses TelDig's Utility Suite for ticket management & disparch

PROMARK Utility Locators of Chatham, Virginia, selected TelDig's Utility Suite to manage and dispatch Utility locate tickets for their operations in Western Canada. TelDig has been handling Promark's tickets in Eastern Canada for the past 4 years.

Similar to their setup in Eastern Canada, Promark will be using TelDig Utility at the office and TelDig Mobile in the field. Based on their experience with the product, they intend to take full advantage of the paperless environment, automatic billing and dispatching.

Statistics have shown that the TelDig Utility Suite with TelDig Mobile generates significant savings and operational improvements. The decision to use it in Western Canada was based on compiled results generated by the Eastern operations.

 

On Target Locating Services implements TelDig's Utility Suite for locate ticket management & dispatch

On Target Locating Services, of Gardiner, Maine, decided to implement TelDig's Utility Suite to manage their annual volume of over one million locate tickets on behalf of about 60 electric, telephone, gas and cable companies. In the field, locators will be using TelDig Mobile to remotely manage locates and update the tickets statuses over a territory that covers all of New- England and New York States.

After analysis of their operations, TelDig Systems will provide a number of customized features that will enhance the product's offering and benefit the customers. Key to its corporate philosophy, TelDig will cooperate with On Target Locating Services in addressing these specific operational needs.

To implement a mission-critical system of this size, crucial to the customer, TelDig technical support specialists have worked with On Target to establish a detailed project plan that minimizes risk and considers their operational reality.

 

 

 

 

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