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Special
features in TelDig Utility for One Call screening services
TelDig's
development team has integrated some specific functionality
geared toward One Call ran screening services. Always
concerned about the economics, these features allows a
closer integration between the One Call and the screening
operations without penalizing other members and generating
extra costs.
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Greetings!
In
the peak of the season, your thoughts are probably
turned towards concerns that need your immediate
attention. This time of the year is also the
period where planning for any changes in
technology has to occur. The best planning now
will facilitate the implementation later on,
during the slow months. In this issue, we reissued
an article published in July 2002. Screening
services provided by One Call Centers is gathering
interest. That article is even more relevant today
as screening services are now part of the
landscape.
We
appreciate the time you take on this newsletter.
Regardless of size, TelDig's technology can help
you save money and improve operations. Partly
owned by a Gas Utility, TelDig understands the
business and the concerns for a safe and stable
product. TelDig covers the ticket's entire cycle
with feedback: from the One Call Center to the
Locator in the field and back.
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Premier
Locating implements TelDig Utility and TelDig
Mobile
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 Patchogue,
NY based Premier Locating recently
implemented TelDig Utility to manage their
locating operations. Premier Locating has 3
operators in the office and 13 locators
using TelDig Mobile.
"Utilizing
today's latest technology, we have
implemented the industries leading software
to our mobile units--enabling our field
technicians to remotely receive one-call
tickets in addition to field prints." -Premier
Locating's Website
Click
on the logo to visit their Website
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Locate ticket
screening, a business opportunity to all
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 With
operations' budgets scrutinized, expense
justification and cost reduction are normal
business practices. Utilities are constantly
looking for new ways to optimize costs while
maintaining a high quality of reliable service and
safety to customers. The underground locating
budget is also under attack from managers as
Utilities are looking for ways to reduce it
without jeopardizing safety and continuous
service. After all, it is also a matter of law, a
necessity.
The
best way to lower the locate budget even more is
to reduce field intervention, which is, overall,
the costliest item. This is done by screening
locate tickets coming from the One Call Center(s)
before dispatching to locators and by providing
field resources with the best possible information
and tools. Why do locate tickets need to be
screened in the first place? How is it performed?
What about precision in the field? How should it
be considered, friend or foe?
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