Greetings!

Always moving forward, TelDig successfully implemented its One Call software solution in another major center earlier this month. Diggers Hotline of Wisconsin is TelDig's biggest center yet operating with its software; Ontario One Call is a close second. Read on for more details

We appreciate the time you take on this newsletter. Regardless of size, TelDig's technology can help you save money and improve operations. Partly owned by a Gas Utility, TelDig understands the business and the concerns for a safe and stable product. TelDig covers the ticket's entire cycle with feedback: from the One Call Center to the Locator in the field and back.

*  Diggers Hotline successfully switches to TelDig One Call

Last February 27, Diggers Hotline of Wisconsin switched its One Call operations to TelDig OneCall. The long term planning paid off as the conversion to TelDig OneCall was successfully completed. "The anxiety and concerns that build up preceding a switchover can be tremendous," mentioned Ben Zweifel, Diggers Hotline's Vice President of Operations. "By working step by step with a detailed project plan and very closely with the TelDig crew, we were able to ensure a smooth switchover" he continued. "We also had a number of customization requirements TelDig was able to deliver and are very happy with the result," he concluded.

Covering the entire state of Wisconsin, Diggers Hotline operates with 60 operators transmitting almost 4 Million tickets annually for more than 1000 members.

Click on the logo to visit their website

*  Ontario One Call to create tickets with Datria's unique IVR system

Englewood, CO based Datria Inc. produces speech recognition software that is able to populate database fields. Ontario One Call will pioneer this unique IVR system to generate locate tickets from homeowners and contractors without operator intervention.

Click on the logo to visit their website

*  NSTAR implements TelDig Utility

NSTAR recently implemented TelDig Utility to manage its locate operations. The electric and gas utility receives more than 150,000 tickets a year from Digsafe, New England's One Call Center.

As Massachusetts' largest investor-owned electric and gas utility, NSTAR has been transmitting and delivering electricity and natural gas for more than 100 years. NSTAR serves nearly 1.4 million residential and business customers in over 100 Eastern Massachusetts communities. NSTAR's regulated subsidiaries have more than 3,300 employees.

Click on the logo to visit their website