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A leading-edge, comprehensive one call system
A cutting-edge product for the damage prevention industry, TELDIG OneCall is an easy-to-use yet complete software. It allows one call center operators to take calls, email and faxes from contractors and homeowners, use territory mapping, generate locate and freeform tickets, manage site plans and sketches and send them to the proper utility offices and members. TELDIG OneCall will only send the minimum number of necessary tickets, optimizing locating costs to the members. With efficient tools including a ticket validation system, a ticket search engine, a map and sketch editor, contractor management and much more, TELDIG OneCall is the most reliable software of its kind. + More about TELDIG OneCall (PDF) + TELDIG Utility Suite The ticket and locate crew management tool that stands above the rest
A cutting-edge product serving the damage prevention industry, TELDIG Utility Suite is a collection of easy-to-use yet complete software products for locate ticket dispatching and workforce management. It allows damage prevention one call members and contract locators to clear, modify, assign manually and automatically and schedule locate tickets to locators. Locate ticket transmission can be local, remote or mobile, using several telecommunication media. It has the unique capability to receive sketches and maps, edit them if necessary and send them out with the locate ticket in a totally paperless process. The TELDIG Utility Suite tailors to your deployment and ticket volume needs with its flexible open architecture and easy installation. With efficient tools including a ticket search engine, a sketch editor, a billing wizard, damage and locator reports and much more, TELDIG Utility Suite is the most reliable software of its kind. + More about TELDIG Utility (PDF) + An efficient tool for remote locators
A cutting-edge product serving the damage prevention industry, TELDIG Mobile is an easy-to-use software allowing remote locators to work out of their home or a remote location without ever going to the office, simply by using a laptop computer. TELDIG Mobile connects to TELDIG Utility Suite, enabling the paperless handling of locate requests from the one call center to the locator and back. With TELDIG Mobile, the remote locator downloads tickets, edits and processes them and then fills in the dig site, locator and damage report modules to upload completed tickets at the end of the day. TELDIG Mobile manages sketches and possesses a unique drag-and-drop drawing tool with pre-formatted icons. TELDIG Utility Suite processes the uploaded tickets for billing purposes, among others. All is done with a web-based smart telecommunications module, saving the trip to the office and back. + More about TELDIG Mobile (PDF) + A useful low-volume application for utilities and locators
A cutting-edge product serving the damage prevention industry, TELDIG FTP Messenger is an easy-to-use software aimed at low volume locate ticket utilities. It allows damage prevention call center members and contract locators to receive and manage tickets from several call centers using an FTP connection over the Internet or email and to automate the positive response feedback using the same communication links. + More about TELDIG FTP Messenger (PDF) + Centralized data access for intervention management and field work
TELDIG Nexus is a series of software modules with a central database providing an electronic environment and virtual data access connecting all parties involved in network assets for repairs, damage investigations, maintenance, extensions... It provides a software environment to contractors, sending them an electronic work order, automating billing while connecting to the relevant damage prevention call centers. TELDIG Nexus facilitates claims management and provides software tools to field technicians, inspectors and supervisors. + More about TELDIG Nexus (PDF) +
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